Application Settings - Staff Subscriptions

Apr 21, 2026
Knowledge

How To

The subscription management system allows you to easily view and manage all your licenses and invoices. Additionally, you can also purchase new licenses directly through the subscription portal, making it simple to expand your usage as needed.

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Desktop: Click the LEAP Menu > Settings > Application Settings.

The LEAP Application Settings will open in a new window.

Web: Click > Settings > Application Settings.

The LEAP Application Settings will open in a new window.

Subscriptions

You are able to view all your LEAP subscriptions for the term of your contract and the price for each license per month.

Click the LEAP Menu > Settings > Application Settings.

The LEAP Application Settings will open in a new window.
Click Firm > under Staff > Subscriptions.

The LEAP Subscriptions will open in a new window.
Click Subscriptions.

You will be presented your subscription plan details.

Manage Assigned Licenses

The Manage Licenses page allows you to change the assignment of LEAP Licenses. For example, you can replace one licensed user with another. Please refer to the below steps for information on using the Manage Licenses page.

Click Manage.

You will be redirected to Manage Licenses. The Manage Licenses page lists the total number of available LEAP licenses as well as how many LEAP licenses are currently assigned and which users they are assigned to.

If the full list of staff with assigned licenses is not visible, select ‘All Staff’ from the ‘Current Staff’ dropdown menu to ensure all users are displayed.
Search for a staff member.
Toggle to Assign/Unassign the license.
When you are done, click Back.

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For information on adding, editing or removing Staff Members, please see our article Application Settings - Staff Members.

Manage Add-Ons

To purchase a new license:

Click View Available Add-Ons to expand. You can view the cost of an additional license on this page.
Click Select on an available add-on.
Enter or click the +/- to change the number of licenses required.
Click Go to Checkout.
(Optional) Click Edit under Billing Address if you need to change your billing address.
(Optional) Click Edit under Payment Methods if you need to change your payment details.
Tick the checkbox to confirm you have read and agree to the terms and conditions.
Click Confirm Purchase.

Should you have any further queries regarding pricing or the purchase of a license, please contact the Accounts team directly.

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If you have purchased an additional LEAP license and it is not appearing within the Subscriptions portal, an account synchronization by our Accounts Team may be required.

Please contact our Accounts Team to facilitate this.

Invoices

To access your LEAP invoices,

Click the LEAP Menu > Settings > Application Settings.

The LEAP Application Settings will open in a new window.
Click Firm > under Staff > Subscriptions.

The LEAP Subscriptions will open in a new window.
Click Invoices.

You will be presented a list of your invoices.

Billing Address

To update your Billing Address :

Click the LEAP Menu > Settings > Application Settings.

The LEAP Application Settings will open in a new window.
Click Firm > under Staff > Subscriptions.
Click Billing Address.
Click Edit.
Fill in the required details.
(Optional) Tick Use different billing address.

Alternate billing address section will be displayed.

Fill in the required details.
Click Save.

Payment Methods

To add or change your monthly LEAP payment method:

Click the LEAP Menu > Settings > Application Settings.

The LEAP Application Settings will open in a new window.
Click Firm > under Staff > Subscriptions.
Click Payment Methods.
Click Add Payment Method.
Select your payment method.
Fill in your payment details.
Click Submit.
Click Save.

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If you would like to update your existing Payment Method, you will need to create a new Payment Method with the updated details using the instructions below.

Should you require any assistance, please contact our Accounts Team at accounts@leap.us.

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Should you encounter errors such as 'Parent Product not found' or 'Request timed out' while purchasing an additional license or need assistance updating your payment method for your LEAP subscription, please contact our Accounts Team at accounts@leap.us for further assistance.

Last Modified Date

4/21/2026 8:54 PM

Title

Application Settings - Staff Subscriptions

URL Name

Application-Settings-Staff-Subscriptions-US

Resolution